Privacy Policy
Crivelli Chevrolet Buick, Inc
Last Updated: March 2026
Crivelli Chevrolet Buick, Inc (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit information through our forms, or engage with our services, including SMS/text messaging.
1. Information We Collect
We may collect the following types of information:
- Name, phone number, and email address
- Mailing address
- Vehicle and service-related information
- Appointment and transaction details
- Communication preferences
- Information submitted through forms, chat, or SMS/text messaging
- Website usage data (such as IP address, browser type, and pages visited)
2. How We Use Your Information
We use your information to:
- Respond to inquiries
- Schedule and confirm appointments
- Provide customer support
- Send service updates and notifications
- Deliver promotional communications (where you have opted in)
- Improve our website, services, and customer experience
- Comply with legal or regulatory requirements
3. Communications & Consent
By submitting your information through our website, forms, scheduling tools, or in-person interactions, you may be contacted by Crivelli Chevrolet Buick, Inc via phone, email, or SMS/text messaging.
You may opt in to receive SMS messages by:
- Submitting a form on our website
- Providing your phone number during a sales or service interaction
- Scheduling an appointment or requesting information
- Initiating communication with us
Consent to receive marketing communications is not a condition of purchase.
4. SMS / Mobile Messaging Privacy
If you opt in to receive SMS messages, you may receive informational and/or marketing messages, including:
- Appointment reminders and confirmations
- Service updates
- Customer support responses
- Promotional offers and dealership updates
Message frequency varies based on your interaction with us. Standard message and data rates may apply.
5. Mobile Data Sharing Policy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
This includes:
- Phone numbers
- Consent or opt-in status
- Message history
Information may only be shared with trusted service providers who assist in delivering SMS communications or other services on our behalf, and only for those purposes. All such providers are required to safeguard your information.
6. Your Choices & Opt-Out Rights
You may opt out of SMS communications at any time by replying:
- STOP to unsubscribe
- HELP for assistance
You may also opt out of marketing emails by following the unsubscribe instructions included in those messages.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
8. Cookies & Tracking (Optional but Recommended Section)
Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve functionality. You can adjust your browser settings to refuse cookies if you prefer.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
11. Updates to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.
12. Related Policies
Please review our additional policies:
- Terms & Conditions: https://www.crivellichev.com/sms-terms-conditions
- SMS Terms: https://www.crivellichev.com/terms-and-conditions
13. Contact Information
If you have questions about this Privacy Policy, please contact:
Crivelli Chevrolet Buick, Inc1520 Route 31
Mt. Pleasant, PA 15666
724-547-2200